Mistake connects unrelated accounts and overcharges customers
Betty Lin-Fisher: Gas marketer’s mistake inexplicably links two accounts, overcharges customers
Published: February 2, 2013 - 06:23 PM
| Updated: February 21, 2013 - 10:21 AM
By Betty Lin-Fisher
Beacon Journal consumer columnist
Medina County resident Chris Jurey, with some of his paperwork accumulated to correct a gas billing problem involving Dominion and Direct Gas companies conflicting accounts. (Paul Tople/Akron Beacon Journal)
Beacon Journal Publishing Co.